Preface
001 I. Introduction -- The Administrative Process
020 II. The Correctness of Decisions
026 III. The Logic of Administrative Decisions
055 IV. The Psychology of Administrative Decisions
086 V. The Concept of Authority
116 VI. The Criterion of Efficiency
155 VII. Institutional Identifications and Decision-Making
176 VIII. Influencing Decisions
200 IX. Organizing the Skills of Decision
237 Appendix A. What is an Administrative science?
244 Appendix B. Mathematical Formulation of the Theory of Efficiency
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